Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of San Francisco

These are the results for consumer specific consumer resources for CA. The listing is grouped by primary service category, then sorted alphabetically.

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Computers and Internet

• Electronic Frontier Foundation
  Nonprofit group that works to protect free expression and privacy on the Internet and in the world of computer technology. (San Francisco, CA)
  

Consumer Information

• Antitrust Division, (DOJ)
  The mission of the Antitrust Division is to promote economic competition through enforcing and providing guidance on antitrust laws and principles. (San Francisco, CA)
  
• Bay Area Legal Aid
  Bay Area Legal Aid (BayLegal) is the largest provider of free civil legal services in the Bay Area. Their seven regional offices work together to provide high quality legal assistance to low-income people regardless of their location, language, or disability. BayLegal is uniquely positioned to help people across county lines. They assist people in the areas of housing, public benefits, health access, and domestic violence. (San Francisco, CA)
  
• California - Department of Financial Institutions (DFI)
  The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. (San Francisco, CA)
  
• California - Department of Rehabilitation
  This Department works with consumers and other parties to help provide resources, job opportunities, and equal services to people with disabilities. The website contains a list of the offices in many statewide locations. (San Francisco, CA)
  
• California Public Utilities Commission
  The CPUC regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. The CPUC serves the public interest by protecting consumers and ensuring the provision of safe, reliable utility service and infrastructure at reasonable rates, with a commitment to environmental enhancement and a healthy California economy. We regulate utility services, stimulate innovation, and promote competitive markets, where possible. On this… (San Francisco, CA)
  
• Community Boards of San Francisco
  Free conflict resolution services for San Francisco residents for problems of all types, such as landlord/tenant disputes, harassment, parking and noise disputes and family problems. (San Francisco, CA)
  
• Healthy Children Organizing Project (HCOP)
  The Healthy Children Organizing Project (HCOP), a project of Consumer Action, is a 15-year-old San Francisco-based advocacy and “community education by-the-community” organization. Our goal is to protect young children from environmental hazards in San Francisco’s low-income communities. (San Francisco, CA)
  
• Housing Rights Committee of San Francisco
  Housing Rights Committee is a tenants rights organization that offers free counseling for San Francisco tenants in all types of housing, including rent-control, public housing and Section 8. (San Francisco, CA)
  
• Housing Rights Committee of San Francisco
  Housing Rights Committee is a tenants rights organization that offers free counseling for San Francisco tenants in all types of housing, including rent-control, public housing and Section 8. (San Francisco, CA)
  
• Instituto Laboral de la Raza
  For over 27 years, the Instituto Laboral de la Raza has served low income families of California as a nonprofit advocacy and workers’ resource center. Headquartered in the Mission District of San Francisco, with a field office in San Jose, the Instituto provides legal services, peer counseling, financial education and access to a network of services to the unorganized working poor. Most of their clients… (San Francisco, CA)
  
• KGO-Radio/Consumer File 810 KGO-TV/Seven On Your Side
  Call for advice, referrals and mediation service. Consumer reports are aired daily on KGO-Radio (AM 810) and Channel 7 news. (San Francisco, CA)
  
• Moneywi$e
  MoneyWi$e, a national financial literacy partnership of Consumer Action and Capital One, is the first program of its kind to combine free, multilingual financial education materials, curricula and teaching aids with regional meetings and roundtables to train community-based organization staff so that consumers at all income levels and walks of life can be reached. (San Francisco, CA)
  
• National Council on the Aging (NCOA)
  A full range of services and programs designed to enhance and assist older Americans and agencies that work with older Americans. They work with thousands of organizations across the country to help seniors find jobs and benefits, improve their health, live independently, and remain active in their communities. Check their website for the regional office near you. (San Francisco, CA)
  
• National Park Service of the Dept of the Interior (NPS)
  The NPS works with communities to preserve and care for neighborhood treasures. It also works with teachers to create unique opportunities for students to learn about history at the real places where events unfolded. (San Francisco, CA)
  

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